CMDB Systems: the Quiet Revolution

Jun 27, 2011 1:41:29 PM

The notion that the CMDB is now entering a “mature” phase
is naïve, and in many respects refuted by the high levels of innovation
attested to here. We are admittedly looking at toddlers learning
to walk, but what a transformation they may bring to the market, and to our
whole view of service management, as they take their first few steps!!

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Dennis Drogseth

Written by Dennis Drogseth

Dennis joined Enterprise Management Associates in 1998 and currently manages the New Hampshire office. He has been a driving force in establishing EMA's New England presence. Dennis brings several years of experience in various aspects of marketing and business planning for service management solutions. He supports EMA through leadership in IT Service Management (ITSM), CMDB systems, as well as megatrends like advanced operations analytics, cross-domain automation systems, IT-to-business alignment, and service-centric financial optimization. Dennis also works over several practice areas to promote dialogue across critical areas of technology and market interdependencies. Dennis also helped to build the network management practice area at EMA.

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