What is Advanced Network Analytics? Cutting Through the Hype

By Shamus McGillicuddy on Feb 19, 2018 10:26:00 AM

Everyone wants to talk about how analytics is the future of network engineering and operations. The phrase “network analytics” is used by vendors of various stripes to imply that a particular technology is smarter and better than the average solution.

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Analytical Resolutions for Technologists and Tech Teams in 2017

By John Myers on Jan 5, 2017 9:03:35 AM

Ahhh, the annual resolutions list! A time-honored tradition when we all look at the new year as an opportunity for a fresh start.

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Why Analytics and Automation Are Central to ITSM Transformation

By Dennis Drogseth on Nov 9, 2015 11:12:00 AM

In research done earlier this year, we looked at changing patterns of IT service management (ITSM) adoption across a population of 270 respondents in North America and Europe. One of the standout themes that emerged from our findings was the need for the service desk to become a more automated and analytically empowered center of [...]

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Begin with End in Mind for Big-Data Analytics

By John Myers on Oct 16, 2011 12:32:41 PM

Many times when discussing the topic of big-data, the focus is on the volume of the data, the structure of the data or the near real-time analysis requirements of the data.  We toss around buzzwords like Hadoop, structured vs unstructured, etc…. However, often times what is missed are the analysis goals of the big-data environment.

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BSM Analytics: What Are They? And Why Should You Care? Part One

By Dennis Drogseth on Sep 26, 2011 12:10:11 PM

See Dennis’ recent blog post on the state of BSM Analytics, posted at BSM Digest, here: http://www.bsmdigest.com/bsm-analytics-what-are-they-and-why-should-you-care-part-one

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