When designing the EMA Radar Report, I was unaware of this video of Gideon Gartner answering a question about the Gartner Magic Quadrant. I only learned of this on twitter last week. Gideon is asked what he would do different if doing the Magic Quadrant today. His answer…he would use spider diagrams. This is exactly what we do in the EMA Radar Report. First published in December 2009, we have published five reports to date with five pending for the first half of 2011 (see the list at the bottom of this post).
When you are looking at buying a new IT Management tool, do you put most of your emphasis on features, with only some consideration to cost to acquire? What about the effort to deploy and operate? You may only spend a few weeks or months doing the initial deployment, but you will have to administer the product for years. How do you factor these other considerations against features?