Rewarding Impatience with User Self-Service

By Steve Brasen on Apr 27, 2015 7:34:39 AM

There seems to be a direct correlation between how successful business professionals are and their level of impatience. While I am not familiar with any studies on this particular subject, it is simple logic that the most productive employees are those who most frequently demand rapid response to service requests. From my past experience managing and providing IT administrative support, I can attest that these individuals are usually the most irritating—constantly requesting access to new applications, data, and other business resources with expectations of an immediate response. Begrudgingly, I must acknowledge that these are the folks who are also most likely to close deals, beat deadlines, increase revenues, and win awards. In the modern world of highly competitive markets and increased organizational requirements, impatience may actually be a virtue.

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Thoughts on Splunk .conf 2014

By David Monahan on Oct 24, 2014 10:43:42 AM

This week, Las Vegas hosted some 3500 people at the MGM Grand to mark Splunk .conf14, the annual user gathering for Splunk customers, referred to as “Splunkers”. For those of you not in the tech industry, spelunking, or the act of exploring caves, may come to mind. The theme of the conference was not cave exploration, but data exploration; however, the analogy of cave exploration actually aligns very well. “Splunkers” are diving into their data, delving deep into places that many have never explored before. Each of them finding new and cool ways to use the data that they have been collecting for years, just-in-case they ever needed it.

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From File Share to ownCloud, Dropbox and RES HyperDrive

By Torsten Volk on Apr 11, 2012 2:37:43 PM

I was sitting in a plane recently, pulling out my iPad to enjoy one of my colleague’s excellent publications. After clicking the Dropbox icon, I noticed that I forgot to bookmark the actual document, so it did not replicate to the iPad. This rather annoying experience made me think about how far we have come regarding replicated and shared storage. It made me also think about where we may go from here.

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From File Share to ownCloud, Dropbox and RES HyperDrive

By Torsten Volk on Apr 11, 2012 10:20:20 AM

I was sitting in a plane recently, pulling out my iPad to enjoy one of my colleague's excellent publications. After clicking the Dropbox icon, I noticed that I forgot to bookmark the actual document, so it did not replicate to the iPad. This rather annoying experience made me think about how far we have come regarding replicated and shared storage. It made me also think about where we may go from here.

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