---
title: "ITSM Futures: A Closer Look at Mobile and Unified Endpoint Management"
description: "ITSM Futures: A Closer Look at Mobile and Unified Endpoint Management"
---

[EMA: IT and Data Management Research, Industry Analysis and Consulting](https://blog.enterprisemanagement.com)

# [ITSM Futures: A Closer Look at Mobile and Unified Endpoint Management](https://blog.enterprisemanagement.com/blog/itsm-futures-a-closer-look-at-mobile-and-unified-endpoint-management)

 Written by [Dennis Drogseth](https://blog.enterprisemanagement.com/author/dennis-drogseth) | Jul 8, 2015 5:42:43 PM

In my last blog, I discussed how IT service management (ITSM) roles (and rules) are becoming more operations-aware. The blog examined a number of key game-changers for ITSM, including a growing requirement for shared analytics; the rise (not the demise) of the CMDB/CMS and service modeling; cloud as both a catalyst for innovation and a \[...\]

[View full post](https://blog.enterprisemanagement.com/blog/itsm-futures-a-closer-look-at-mobile-and-unified-endpoint-management)

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