IT as a Service is one of the hottest topics these days. In a nutshell, it entails the radical alignment of all IT disciplines around strategic business requirements. Instead of having to beg IT for resources and services, as many of us are accustomed to, we can now pick all the resources and services from an easy-to-use online catalog. Workload automation features are finally becoming part of this service catalog, allowing business users to trigger, monitor, and even repair essential job flows.
Workload Automation Trends and Predictions for 2012
By Torsten Volk on Jan 23, 2012 1:49:16 PM
Topics:
Workload automation
IT service management
cloud
Business service management
Systems Management
mobile management
BSM
WLA Trends 2012
Workload automation
predictive analytics
Uncategorized
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BSM Analytics: What Are They? And Why Should You Care? Part One
By Dennis Drogseth on Sep 26, 2011 12:10:11 PM
See Dennis’ recent blog post on the state of BSM Analytics, posted at BSM Digest, here: http://www.bsmdigest.com/bsm-analytics-what-are-they-and-why-should-you-care-part-one