Enterprises Must Adapt Network Performance Management to Next-Generation Technology
By Shamus McGillicuddy on Oct 9, 2019 10:00:23 AM
The Virtues of a Living Conversation Versus one Frozen in Stone
By Dennis Drogseth on Apr 14, 2011 7:56:54 AM
EMA consulting once did an analysis of why strategic service management initiatives fail. These ranged from cross-domain performance management initiatives, to configuration management initiatives with CMDB/CMS enabling foundations, to company-wide asset management initiatives to name a few. Of the top ten reasons for failure, only the bottom two (Integration and Discovery) were technology-related. Three of [...]