Before the recent COVID -19 pandemic, most companies looked at unified communications and collaborations (UC&C) solutions as important technology often used by sales and marketing teams as part of their process, but not necessarily a critical part of the business infrastructure. With work from home (WFH) becoming the mandated norm, businesses have come to look at UC&C solutions as mission-critical tools, allowing managers and leaders to communicate with their employees and employees to conduct some semblance of normal business.
