---
title: ITIL and the Elusive Configuration Manager (among other) Roles
description: ITIL and the Elusive Configuration Manager (among other) Roles
---

[EMA: IT and Data Management Research, Industry Analysis and Consulting](https://blog.enterprisemanagement.com)

# [ITIL and the Elusive Configuration Manager (among other) Roles](https://blog.enterprisemanagement.com/blog/itil-and-the-elusive-configuration-manager-among-other-roles)

 Written by [Dennis Drogseth](https://blog.enterprisemanagement.com/author/dennis-drogseth) | Mar 30, 2011 3:46:47 PM

I had originally intended to make this blog about mental health.  A supportive article for those of you trying to support change in your own environment wrestling with the stubbornly persistent caricatures and silos still so dominant in many IT organizations. It was inspired by a rather nasty line in a novel my one of \[...\]

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