What is Service-centric Asset Management and Why Should you Care?

Mar 3, 2011 9:59:12 AM

EMA has been both predicting and advocating a more service-centric model for asset optimization and planning for nearly a decade. This is also, in itself, not a new idea with EMA either. The telecommunications industry and best practices such as the Telecommunication Management Forum’s eTOM guidelines support the logically obvious assumption that if a technology [...]

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Dennis Drogseth

Written by Dennis Drogseth

Dennis joined Enterprise Management Associates in 1998 and currently manages the New Hampshire office. He has been a driving force in establishing EMA's New England presence. Dennis brings several years of experience in various aspects of marketing and business planning for service management solutions. He supports EMA through leadership in IT Service Management (ITSM), CMDB systems, as well as megatrends like advanced operations analytics, cross-domain automation systems, IT-to-business alignment, and service-centric financial optimization. Dennis also works over several practice areas to promote dialogue across critical areas of technology and market interdependencies. Dennis also helped to build the network management practice area at EMA.

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