User Experience Management (UEM) continues to capture interest in the marketplace. And yet it remains somewhat elusive. So, what is User Experience Management really? It’s gone by many other names in the past, such as Quality of Experience (QoE), and has other incarnations in the present such as Real User Management (RUM). Older, typically network-centric [...]
User Experience Management Panel in Boston
By Dennis Drogseth on Mar 21, 2012, 1:27:25 PM
Topics:
IT Management
Human-Computer Interaction
Dennis Drogseth
Quality of Experience
Service Management
UEM
User experience
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