Are Features King When Buying An IT Management Tool?

By Dan Twing on Oct 17, 2010 12:23:27 PM

When you are looking at buying a new IT Management tool, do you put most of your emphasis on features, with only some consideration to cost to acquire?  What about the effort to deploy and operate?  You may only spend a few weeks or months doing the initial deployment, but you will have to administer the product for years.  How do you factor these other considerations against features?

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