During this year’s research for the 2012 EMA Workload Automation (WLA) Radar Report, we encountered a number of very interesting core findings. These research results mostly originated from dozens of conversations with end customers, who have been using WLA software for many years and sometimes even for decades. WLA, by definition, is a mature discipline, as it started during the beginning of mainframe times, then became more complex when organizations adopted distributed computing, and today is faced with a new challenge: the cloud. Please take a look at what our research showed as the most important aspects of a modern WLA solution. The following vendors were included in the report: Arcana, ASCI, ASG, BMC, CA Technologies, Cisco, Flux, MVP Systems, Network Automation, ORSYP, Stonebranch, UC4.