EMA has just collected some new data regarding how IT organizations are seeking to assimilate cloud services from a top-down, service management perspective. The data gathered in December of 2010, spanned 155 global respondents with high percentages of executives (better than 50% director and above) – as the goal was to understand how senior management and cross-domain organizations that usually have senior executive leadership are leveraging cloud computing.
Software as a Service (SaaS) is a model of software delivery where customers access network-based software. This is far from a new concept and has had many names in the past, such as service bureau (in the 1980’s), ASP (in the 1990’s), hosted software or on-demand software in the early 2000’s and most recently Cloud SaaS as defined by NIST:
Over the Thanksgiving holidays, I’ve had time to reflect on a concept that I’ve decided to call “Contrarian Accelerators.” The first name I came up with as “Perverse Accelerators” – which seemed more memorable, but a tad politically incorrect, somehow. The best adjective – and I’m open to suggestions – would fall somewhere between “contrarian” [...]