EMA Blog: Business Intelligence and IT Management

A few weeks ago, I briefed with a new company called PFP Cybersecurity, also known as Power Fingerprinting, Inc., and was so intrigued by the concept alone that I wrote a Vendor to Watch about them. They officially launched on January 26, , and currently their claim to fame is their physics-based scanning technology which monitors the electromagnetic frequency (EMF) emanations of a microchip while operating. It then compares those readings to either a previous reading or to an established manufacturer’s baseline to determine the state of the chip. There are numerous uses for the technology from supply chain chip counterfeit detection, to operational failure prediction, and most unique of all, malware detection. The scanners are useful in many environments, but especially those that are change and failure/fault intolerant like space vehicles, nuclear and other critical infrastructure environments, and multiple military and natural resource acquisitions environments because they are touchless. There is nothing to install on the system using the microchip, so no change control requests or outage windows are needed. The other interesting thing about their technology is it is disruptive to the current scanner market, costing significantly less than competing products. Their platform is that each model of chip has a different EMF/power signature. These also vary by manufacturer because of variances in raw materials sourcing and manufacturing processes. It is well known that under use conditions, especially when heat dissipation is not well implemented, the chips degrade over time until failure. (That’s the point when the ‘magic smoke’ comes out and it stops working.) The cool part for me was the concept of malware detection. Aside from the physical properties of the chip, the software running on the chip will change the output pattern because of register changes and associated changes in code execution. This means that if a probe is scanning a chip and malware installs itself, the scanner can detect it at the time of installation and alert an operator that it has happened, potentially avoiding larger impact failures and data exfiltration. This technique reminds me of classic side channel attacks on CPUs that perform encryption to attempt a key extraction based on how the various chip leads changed over time. (The key difference being those attacks required contact with the open leads.) In a sense, this technology is highly disruptive, in a positive way, to both the current scanning system suppliers because of the lower cost, and to the infrastructure and supply chains because of not only the cost, but also because of the reported accuracy. It will significantly improve supply chain verification, system reliability, and security. I am looking forward to see how they progress in the marketplace over the next few years. About PFP Cybersecurity Headquartered in Washington, D.C., PFP Cybersecurity provides a unique, anomaly-based cyber security threat detection technology that can instantly identify software and hardware intrusion including active and dormant attacks. With its innovative technology, PFP shortens the compromise detection gap to milliseconds by monitoring changes in electromagnetic frequencies and power usage. This physics-based technology can be applied to detect advanced malware and sophisticated threats in critical cyber systems. It can also detect hardware Trojans and counterfeits in the supply chain. For more information, please visit: www.pfpcyber.com

Have you ever tried to create a major slide presentation on a tablet? Or edit a large spreadsheet? Or write a long document? Probably not. While it’s certainly possible to perform more substantial business tasks on a tablet, the small screen real estate and limited system resources (e.g., processing speed, memory, graphic support, etc.) are typically insufficient in current tablet form factors. However, carrying a laptop around with you everywhere you go just so you can access email is not very practical either. The reality is that we live in a multi-device world where the average worker employs 3 – 5 different computing devices in the regular performance of their job function. . . . and I would argue that’s exactly how it should be. Each user employs the device they prefer to optimally perform tasks at any particular time or place.

Hello world. I am the new senior analyst for the network management research practice at Enterprise Management Associates (EMA).  My name may be familiar to some of you. Prior to 2015, I led the news team for TechTarget’s networking and telecommunications publications for seven years. Now I’m making the transition from journalist to analyst. The [...]

I have a new guest blog just posted at for Tufin around Security Policy Orchestration.  You can check it out here.

If you think that ITSM is static and old hat, think twice. A huge number of innovations are just emerging—some have been a long time in coming; while others are unexpected surprises—as analytics and automation are changing the ITSM game dramatically. Here are some trends that I’ve seen in 2014 that I expect will grow [...]

Reflecting on my earlier career in IT management, I have to confess to a level of astonishment at how naïve IT administrative practices were just a decade or two ago. Failure events were common, and most organizations just accepted as immutable fact the reality of systemic firefighting. IT services critical to business operations were all too often held together with little more than a hope and a prayer. Sure, my colleagues and I were acutely aware of the importance of performing “root cause analysis” and implementing proactive management practices, but who had the time for that? The inevitability of business pressures, support limitations, and time constraints most often contributed to sustaining a mantra of “just get it working and move on!”

Working in information security for the past 20 years, I have seen a lot. Though there have been many multi-million dollar impact breaches, the recent Sony Pictures hack and subsequent data exposure and extortion is probably the most impactful to a company out of the previous breaches this year.

When I started out in security, only very large organizations with a mature set of business processes dared to talk about implementing some form of governance, risk, and compliance (GRC) or enterprise program (e-GRC). They generally did it in an attempt to get ISO or similar certification, or to “move their programs to the next level,” and some, I think, attempted it just to prove they did it. Many of those efforts were monumental, costing millions of dollars and taking years to complete. However, a significant number seemed to end in compromise, yielding a smaller end result or totally failing after thousands of man hours and millions of dollars for software, systems, and consulting had been spent.

There is no disagreement that the current mag-stripe technology used in the USA and other countries outside of the EU is antiquated and lends itself to fraud. The data is easily copied using various methods from manual card data copying and shoulder surfing, to database compromise and POS terminal malware.  Cards can be reproduced with off-the-shelf plastic blanks and a simple machine you can buy on the Internet.

The Cloud Security Alliance (CSA) is a not-for-profit think tank of volunteers that spend their time trying to better the internet. These people are the antithesis of cybercriminals; they spend their energy trying to figure out ways to make our data safer. They create best practices for providing security assurance within cloud computing, or in this case, they determine how a cloud environment can be used to enhance and scale authentication for a service that can be cloud-based or private data center-based.