Dan Twing

As President and Chief Operating Officer of Enterprise Management Associates, Dan is responsible for developing and executing strategic market research, delivering value to IT organizations through consulting engagements, and directing product developments and marketing efforts. Dan joined EMA in 2005 and has over 20 years of experience in information systems, software development, and technology outsourcing. Dan focuses on all aspects of intelligent and automated management of IT.

Recent Posts

Outsource the Hassle, Stay In Control: 10 Advantages of Software as a Service

By Dan Twing on Dec 2, 2010 1:25:02 PM

Software as a Service (SaaS) is a model of software delivery where customers access network-based software.  This is far from a new concept and has had many names in the past, such as service bureau (in the 1980’s), ASP (in the 1990’s), hosted software or on-demand software in the early 2000’s and most recently Cloud SaaS as defined by NIST:

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Are Features King When Buying An IT Management Tool?

By Dan Twing on Oct 17, 2010 12:23:27 PM

When you are looking at buying a new IT Management tool, do you put most of your emphasis on features, with only some consideration to cost to acquire?  What about the effort to deploy and operate?  You may only spend a few weeks or months doing the initial deployment, but you will have to administer the product for years.  How do you factor these other considerations against features?

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