EMA: IT and Data Management Research, Industry Analysis and Consulting

The Evolution of Autonomous ServiceOps — Part 3

By Parker Hathcock on Nov 13, 2026, 2:00:27 PM

PART 3 OF 6

Topics: IT operations ITSM serviceops Agentic AI ITAM

Network Engineering Teams Must Partner on Compliance Strategy

By Shamus McGillicuddy on Nov 13, 2026, 12:18:58 PM

Network compliance is about more than enforcing internal requirements for change controls and configuration standards. Those internal controls and standards must often align with government regulatory requirements and external cybersecurity standards.

Topics: Network Management Network Automation network engineering network compliance strategy regulartory compliance

Ok, I’ll define context

By Herb Blecher on Nov 13, 2026, 9:30:22 AM

A blogged response to ServiceNow

Topics: AI agents enterprise AI context context engineering knowledge graphs

EMA™ Radar for Enterprise Orchestration 2026: Platforms Converging Towards the Enterprise Control Plane - Part 4

By Dan Twing on Nov 10, 2026, 8:47:06 AM

PART 4 OF 6

Topics: Radar Report Workload automation WLA Radar 2026 enterprise orchestration domain control plane automation governance automation observability

Ask AI. Then Ask an Analyst.

By Herb Blecher on Nov 4, 2026, 10:54:37 AM

On Sunday afternoon, I sent Francois Ajenstat a draft of my November EMA Vendor to Watch on Golden Analytics (spoiler alert). It came out of several weeks inside the software: an onboarding session, a trial run against my own benchmark data, a roadmap briefing, and more hours than I’d budgeted (that last part is a compliment).

Topics: independent analysis software evaluation Golden Analytics ai research

What The Midterm Election Results Mean for Cybersecurity

By Chris Steffen on Nov 4, 2026, 10:34:54 AM

Topics: Cybersecurity CISA ai regulation midterm elections

EMA™ Radar for Enterprise Orchestration 2026: Platforms Converging Towards the Enterprise Control Plane - Part 3

By Dan Twing on Nov 4, 2026, 10:20:34 AM

PART 3 OF 6

Topics: Radar Report Workload automation WLA Radar 2026 Process orchestration enterprise orchestration

The Evolution of Autonomous ServiceOps — Part 2

By Parker Hathcock on Nov 3, 2026, 3:53:02 PM

PART 2 OF 6

Topics: Automation ITSM serviceops observability Agentic AI

The Evolution of Autonomous ServiceOps — Part 1

By Parker Hathcock on Oct 30, 2026, 2:34:29 PM

IN THIS Series

Part 1 — ServiceOps at the Point of Action: Redefining IT Service Management for Autonomous Operations

Part 2 — The ServiceOps Shakeout: Which Tools Still Matter?

Part 3 — Who Gives AI Permission to Act? — coming Nov 13

Part 4 — The CMDB Isn't Dead. AI Just Made It More Important. — coming Nov 27

Part 5 — Beyond MTTR: Measuring What Autonomous ServiceOps Actually Delivers — coming Dec 4

Part 6 — The Economics of Autonomous ServiceOps: Does Consolidation Really Reduce Complexity? — coming Dec 11

Topics: IT service management Automation ITSM serviceops Agentic AI ai governance Orchestration

EMA™ Radar for Enterprise Orchestration 2026: Platforms Converging Towards the Enterprise Control Plane - Part 2

By Dan Twing on Oct 26, 2026, 4:48:54 PM

PART 2 OF 6

Topics: Workload automation WLA Radar 2026 enterprise automation workload orchestration

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Founded in 1996, Enterprise Management Associates (EMA) is a leading IT research and consulting firm dedicated to delivering actionable insights across the evolving technology landscape. Through independent research, market analysis, and vendor evaluations, we empower organizations to make well-informed technology decisions. Our team of analysts combines practical experience with a deep understanding of industry best practices and emerging vendor solutions to help clients achieve their strategic objectives. Learn more about EMA research, analysis, and consulting services at www.enterprisemanagement.com or follow EMA on X or LinkedIn.

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