EMA Blog: Business Intelligence and IT Management

Almost all of today’s business processes are supported and complemented by enterprise IT applications. These applications are often business-critical and therefore tied to strict Service Level Agreements (SLAs). Most enterprises utilize sophisticated monitoring tools to track system health on the application, operating system, hypervisor, hardware, network resources, and storage levels. These health monitoring tools send out alerts to the administrator if any of the warning lights turn yellow or red. When all lights are green, there should be no problem.

Almost all of today's business processes are supported and complemented by enterprise IT applications. These applications are often business-critical and therefore tied to strict Service Level Agreements (SLAs). Most enterprises utilize sophisticated monitoring tools to track system health on the application, operating system, hypervisor, hardware, network resources, and storage levels. These health monitoring tools send out alerts to the administrator if any of the warning lights turn yellow or red. When all lights are green, there should be no problem.

Welcome to my Blog on the latest trends in systems management. In this Blog, I will look at systems management from a business process perspective. The initial focus will lie on server virtualization management, cloud systems management and workload automation. Within this context, I will analyze and try to quantify the efficiency gains that the organization can realize by implementing systems management tools and processes. However, as systems management does not exist in a vacuum, it is essential to tie these findings together with the latest developments in neighboring disciplines such as configuration management systems, IT service management, process automation, security, networking, applications management etc.