---
title: "EMA: IT and Data Management Research, Industry Analysis and Consulting | Shamus McGillicuddy"
description: Shamus is the vice president of research for EMA's network management practice. He has more than twelve years of experience in the IT industry as an analyst and journalist. Prior to joining EMA, Shamus was the news director for TechTarget's networking publications. He led the news team's coverage of all networking topics, from the infrastructure layer to the management layer. He has published hundreds of articles about network technology, and he was a founding editor of TechTarget's website SearchSDN.com, a leading resource for technical information and news on the software-defined networking industry.
---

[![EMA IT & Data Management Research, Industry Analysis & Consulting](https://blog.enterprisemanagement.com/hs-fs/hubfs/ema-logo-secondary-c.png?width=260&height=34&name=ema-logo-secondary-c.png "EMA IT & Data Management Research, Industry Analysis & Consulting")](https://blog.enterprisemanagement.com/)

[![blog header](https://blog.enterprisemanagement.com/hs-fs/hubfs/00457c.jpg?width=1800&height=1800&name=00457c.jpg "blog header")](https://blog.enterprisemanagement.com)

# EMA Research Blog: Navigating IT and Security Horizons

## Shamus McGillicuddy

![](https://blog.enterprisemanagement.com/hubfs/Webinar%20Images/analyst%20circle%20photos/analyst-shamus.jpg)

Shamus is the vice president of research for EMA's network management practice. He has more than twelve years of experience in the IT industry as an analyst and journalist. Prior to joining EMA, Shamus was the news director for TechTarget's networking publications. He led the news team's coverage of all networking topics, from the infrastructure layer to the management layer. He has published hundreds of articles about network technology, and he was a founding editor of TechTarget's website SearchSDN.com, a leading resource for technical information and news on the software-defined networking industry.

Find me on:

[\[fa icon="linkedin-square"\]](https://www.linkedin.com/company/enterprise-management-associates/) [\[fa icon="twitter-square"\]](https://twitter.com/ShamusEMA)

## Recent Posts

## [IT Leaders Must Establish a Network Data Architecture Practice](https://blog.enterprisemanagement.com/it-leaders-must-establish-a-network-data-architecture-practice)

 By [Shamus McGillicuddy](https://blog.enterprisemanagement.com/author/shamus-mcgillicuddy) on Aug 4, 2026, 1:23:14 PM

[![](https://blog.enterprisemanagement.com/hubfs/network-data-architecture-practice.jpg)](https://blog.enterprisemanagement.com/it-leaders-must-establish-a-network-data-architecture-practice)

Network data quality and authority have been problems for a very long time, and IT organizations can no longer afford to ignore the issue. Enterprise Management Associates (EMA) recommends that CIOs establish a network data architecture team and give it the budget and authority needed to improve the data that IT organizations rely on for day-to-day network operations.

Topics: [Network Management](https://blog.enterprisemanagement.com/topic/network-management) [network operations](https://blog.enterprisemanagement.com/topic/network-operations) [network data quality](https://blog.enterprisemanagement.com/topic/network-data-quality) [network data architecture](https://blog.enterprisemanagement.com/topic/network-data-architecture) 

[Continue Reading](https://blog.enterprisemanagement.com/it-leaders-must-establish-a-network-data-architecture-practice)

## [Network Engineers: Today’s Endangered Species](https://blog.enterprisemanagement.com/network-engineers-todays-endangered-species)

 By [Shamus McGillicuddy](https://blog.enterprisemanagement.com/author/shamus-mcgillicuddy) on May 6, 2026, 1:55:46 PM

[![](https://blog.enterprisemanagement.com/hubfs/network-engineering-talent-shortage.jpg)](https://blog.enterprisemanagement.com/network-engineers-todays-endangered-species)

The talent pipeline for network engineering and operations teams is running dry. AI might soften the pain of this people shortage, but ultimately it could make things worse.

Topics: [Network Management](https://blog.enterprisemanagement.com/topic/network-management) 

[Continue Reading](https://blog.enterprisemanagement.com/network-engineers-todays-endangered-species)

## [Many Network Engineers Want DDI Vendors to Add Agentic AI Features](https://blog.enterprisemanagement.com/many-network-engineers-want-ddi-vendors-to-add-agentic-ai-features)

 By [Shamus McGillicuddy](https://blog.enterprisemanagement.com/author/shamus-mcgillicuddy) on Mar 30, 2026, 2:36:46 PM

[![](https://blog.enterprisemanagement.com/hubfs/agentic-ddi.jpg)](https://blog.enterprisemanagement.com/many-network-engineers-want-ddi-vendors-to-add-agentic-ai-features)

It comes up in many conversations I have with network engineers and architects these days. They want AI-enhanced management tools.

Topics: [Network Management](https://blog.enterprisemanagement.com/topic/network-management) [DDI](https://blog.enterprisemanagement.com/topic/ddi) [Agentic AI](https://blog.enterprisemanagement.com/topic/agentic-ai) 

[Continue Reading](https://blog.enterprisemanagement.com/many-network-engineers-want-ddi-vendors-to-add-agentic-ai-features)

## [A Path Toward Trusting Agentic NetOps](https://blog.enterprisemanagement.com/a-path-toward-trusting-agentic-netops)

 By [Shamus McGillicuddy](https://blog.enterprisemanagement.com/author/shamus-mcgillicuddy) on Mar 4, 2026, 11:11:58 AM

[![](https://blog.enterprisemanagement.com/hubfs/ai-trust.jpg)](https://blog.enterprisemanagement.com/a-path-toward-trusting-agentic-netops)

Network operations teams are increasingly seeking AI tools to improve their ability to build and manage infrastructure. In fact, they now expect AI features and products from their network infrastructure and network management vendors.

[Continue Reading](https://blog.enterprisemanagement.com/a-path-toward-trusting-agentic-netops)

## [EMA at 30: The Value of Consistency](https://blog.enterprisemanagement.com/ema-at-30-the-value-of-consistency)

 By [Shamus McGillicuddy](https://blog.enterprisemanagement.com/author/shamus-mcgillicuddy) on Jan 16, 2026, 12:40:17 PM

[![](https://blog.enterprisemanagement.com/hubfs/ema-at-30.jpg)](https://blog.enterprisemanagement.com/ema-at-30-the-value-of-consistency)

EMA turns 30 this year. We're not the largest analyst firm, and we’re not the loudest. What we have always strived to be is honest, independent, and reliable.

Topics: [Market research](https://blog.enterprisemanagement.com/topic/market-research) [Research](https://blog.enterprisemanagement.com/topic/research) 

[Continue Reading](https://blog.enterprisemanagement.com/ema-at-30-the-value-of-consistency)

## [A Banner Year: Highlighting EMA's 2025 Network Infrastructure and Operations Research](https://blog.enterprisemanagement.com/a-banner-year-highlighting-emas-2025-network-infrastructure-and-operations-research)

 By [Shamus McGillicuddy](https://blog.enterprisemanagement.com/author/shamus-mcgillicuddy) on Jan 9, 2026, 8:37:59 AM

[![](https://blog.enterprisemanagement.com/hubfs/AI-network-ThinkstockPhotos-647837760.jpg)](https://blog.enterprisemanagement.com/a-banner-year-highlighting-emas-2025-network-infrastructure-and-operations-research)

The network infrastructure and operations industry is on fire. How do I know? Just look at how busy the Network Infrastructure and Operations practice at Enterprise Management Associates (EMA) was in 2025.

Topics: [Wi-Fi](https://blog.enterprisemanagement.com/topic/wi-fi) [Network Automation](https://blog.enterprisemanagement.com/topic/network-automation) [network operations](https://blog.enterprisemanagement.com/topic/network-operations) [AIOPS](https://blog.enterprisemanagement.com/topic/aiops) [networking](https://blog.enterprisemanagement.com/topic/networking) [DDI](https://blog.enterprisemanagement.com/topic/ddi) [multi-cloud networks](https://blog.enterprisemanagement.com/topic/multi-cloud-networks) [network traffic](https://blog.enterprisemanagement.com/topic/network-traffic) [network observability](https://blog.enterprisemanagement.com/topic/network-observability) [networking for AI](https://blog.enterprisemanagement.com/topic/networking-for-ai) 

[Continue Reading](https://blog.enterprisemanagement.com/a-banner-year-highlighting-emas-2025-network-infrastructure-and-operations-research)

## [Getting Started with a Network Source of Truth](https://blog.enterprisemanagement.com/getting-started-with-a-network-source-of-truth)

 By [Shamus McGillicuddy](https://blog.enterprisemanagement.com/author/shamus-mcgillicuddy) on Dec 8, 2025, 12:37:46 PM

[![](https://blog.enterprisemanagement.com/hubfs/Screenshot%202025-12-08%20at%202.36.09%20PM.png)](https://blog.enterprisemanagement.com/getting-started-with-a-network-source-of-truth)

A growing number of network engineering teams are adopting network source of truth tools. What are they? And how should you go about setting one up? Enterprise Management Associates (EMA) has published [new research](https://www.enterprisemanagement.com/product/the-network-source-of-truth-how-engineering-teams-establish-and-use-these-critical-tools-2/) on this subject that answers these questions. For this research, EMA analysts conducted long-form interviews with 17 network engineers about their approaches to establishing and maintaining a network source of truth.

[Continue Reading](https://blog.enterprisemanagement.com/getting-started-with-a-network-source-of-truth)

## [Avoid These Mistakes When Applying Generative AI to IT Operations](https://blog.enterprisemanagement.com/avoid-these-mistakes-when-applying-generative-ai-to-it-operations)

 By [Shamus McGillicuddy](https://blog.enterprisemanagement.com/author/shamus-mcgillicuddy) on Sep 12, 2024, 3:15:09 PM

[![](https://blog.enterprisemanagement.com/hubfs/Screenshot%202024-09-12%20at%205.08.00%20PM.png)](https://blog.enterprisemanagement.com/avoid-these-mistakes-when-applying-generative-ai-to-it-operations)

Generative AI hype has permeated the world of IT operations. My latest research found that 96% of IT pros who have evaluated or used generative AI for IT management use cases believe it can make people in their organizations more productive.

Topics: [IT operations](https://blog.enterprisemanagement.com/topic/it-operations) [AI](https://blog.enterprisemanagement.com/topic/ai) [AITools](https://blog.enterprisemanagement.com/topic/aitools) [IT operations management](https://blog.enterprisemanagement.com/topic/it-operations-management) [generative ai](https://blog.enterprisemanagement.com/topic/generative-ai) 

[Continue Reading](https://blog.enterprisemanagement.com/avoid-these-mistakes-when-applying-generative-ai-to-it-operations)

## [NaaS Providers Must Offer Observability of Their Networks](https://blog.enterprisemanagement.com/naas-providers-must-offer-observability-into-their-networks)

 By [Shamus McGillicuddy](https://blog.enterprisemanagement.com/author/shamus-mcgillicuddy) on Aug 12, 2024, 2:04:07 PM

[![](https://blog.enterprisemanagement.com/hubfs/observability_300X190-1.jpg)](https://blog.enterprisemanagement.com/naas-providers-must-offer-observability-into-their-networks)

Network as a service (NaaS) is a class of network infrastructure solutions that are delivered via a cloud-consumption model. Often, these networks are managed offerings, where the provider takes ownership of implementation and day-to-day operations. While a NaaS provider is capable of taking over network management for a customer, many IT organizations prefer to maintain some control and ownership of day-to-day operations for a NaaS-based network. 

Topics: [network-as-a-service](https://blog.enterprisemanagement.com/topic/network-as-a-service) [NaaS](https://blog.enterprisemanagement.com/topic/naas) [network monitoring](https://blog.enterprisemanagement.com/topic/network-monitoring) [network observability](https://blog.enterprisemanagement.com/topic/network-observability) 

[Continue Reading](https://blog.enterprisemanagement.com/naas-providers-must-offer-observability-into-their-networks)

## [Cisco Live: What's the Signal in the AI Noise?](https://blog.enterprisemanagement.com/cisco-live-whats-the-signal-in-the-ai-noise)

 By [Shamus McGillicuddy](https://blog.enterprisemanagement.com/author/shamus-mcgillicuddy) on Jun 4, 2024, 3:33:33 PM

[![](https://blog.enterprisemanagement.com/hubfs/Charting%20a%20course_300x190.jpg)](https://blog.enterprisemanagement.com/cisco-live-whats-the-signal-in-the-ai-noise)

Cisco Live is happening in Las Vegas this week. It remains one of the biggest annual gatherings of network infrastructure professionals in the world. It is also a venue for Cisco to showcase its latest products and services, and it is a place where Cisco lays out its overall vision to address customer requirements.

Topics: [Artificial intelligence](https://blog.enterprisemanagement.com/topic/artificial-intelligence) [Cisco Live](https://blog.enterprisemanagement.com/topic/cisco-live) [San Francisco](https://blog.enterprisemanagement.com/topic/san-francisco) [networking](https://blog.enterprisemanagement.com/topic/networking) 

[Continue Reading](https://blog.enterprisemanagement.com/cisco-live-whats-the-signal-in-the-ai-noise)

[All posts](https://blog.enterprisemanagement.com/all) [Next \[fa icon="angle-double-right"\]](https://blog.enterprisemanagement.com/author/shamus-mcgillicuddy/page/2)

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