Advanced Operational Analytics (AOA) – Transformative Use Cases from EMA Research

By Dennis Drogseth on Jun 9, 2014 10:16:37 AM

Steve Smythe discusses how IT Operations is transformed by big data solutions in his latest blog, “Transformation of IT operations with big data solutions.” Is this a reality? The answer—agreed upon here—is almost certainly “yes.” However, it should be pointed out that “big data,” or “IT Operations Analytics,” or as EMA calls it, “Advanced Operational [...]

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Integrated ITSM—the Service Desk + Operations + Analytics

By Dennis Drogseth on May 16, 2014 9:05:13 AM

It’s fascinating how the meaning for just about every term relevant to service management can be a matter of debate—including IT Service Management itself (a discussion for another time).  However, what’s sparking this blog centers around the three other terms in the headline—“service desk,” “Operations” and “Analytics,” plus a fourth—“cognitive computing.” In reading Brian Jeffrey’s [...]

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Dell SecureWorks and Risk I/O team up to deliver a better kind of Vulnerability Management

By David Monahan on Apr 29, 2014 11:56:20 AM

On April 23rd, 2014 Dell announced its new Vulnerability Threat Monitoring and Prioritization service delivered through the SecureWorks Counter Threat Platform.  This managed service was created to expand the current Vulnerability Management offerings and increase customer value by creating the ability for customers to integrate their own vulnerability management systems.  With the additional context provided through Risk I/O, remediation and mitigation prioritization are done less in a bubble of the operational environment and more in context with the Internet threat universe.

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Gaining Data Control with BYOD and Bluebox

By David Monahan on Apr 22, 2014 10:51:06 AM

What’s the issue with BYOD? Data Control… What’s the issue with Data Sharing? Data Control!

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VMware and OpenStack: A Marriage Made in Heaven?

By Torsten Volk on Mar 25, 2014 8:40:39 AM

As we -Evan and I- were ranting last week about how OpenStack and VMware fit together (see #EMACloudRants), we were mainly focusing on the central conundrum that VMware faces within this context: “Should we support an open platform that could commoditize away a substantial part of our profitable infrastructure business or should we ignore the threat and do our own thing”

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EMA Cloud Rants – Pilot Episode

By Torsten Volk on Mar 17, 2014 1:33:45 PM

Evan Quinn and I have been collecting popular customer questions for a while and wanted to share our thoughts on these questions in the form of a new format: EMA CLOUD RANTS. Each week we will discuss one of the hot topics in enterprise IT to provide the viewer with rapid analyst insights, without any fluff. Here goes the first one:

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Symantec CyberWar Games Provide Valuable Cyber-Insight

By David Monahan on Mar 3, 2014 6:40:11 PM

The emotions oscillate between high frustration and high jubilation as I observe cyber-attack teams’ hacking activities against an unnamed financial institution…

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CA Analyst Symposium- CA is Changing

By David Monahan on Mar 3, 2014 6:39:56 PM

I had an interesting experience a few weeks ago.  I went to NYC to brief with CA Technologies.  I spent a full day speaking in group sessions with some of its top executives including CEO, Mike Gregoire, EVP Technology and Development, Peter Griffiths, EVP Strategy and Corporate Development Jacob Lamm, as well as a 1 on 1 meeting with GM of Security Management Mike Denning,.  I found their discussions and candor on the changes and advancements within CA VERY refreshing; more so than I would have expected from what I perceived as a “monolithic behemoth” such as CA.
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Software Defined Storage: The Vendor Landscape – Part 2 of 2

By Torsten Volk on Feb 17, 2014 9:42:23 AM

As promised in my previous post on “Software Defined Storage – Why Customers Should Care”, I want to follow-up with a brief overview of the competitive landscape.

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Software Defined Storage: Why Customers Should Care – Part 1 of 2

By Torsten Volk on Feb 17, 2014 9:42:22 AM

Much marketing hype and heated discussions should be seen as excellent indicators for the fact that Software Defined Storage (SDS) is one of the hottest topics in today’s data center. Naturally, every vendor defines SDS based on their own product range, sometimes leaving customer out of the equation.

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