What is ServiceOps? A research-based look at why it’s on the rise

By Valerie O'Connell on Mar 20, 2023 3:23:32 PM

A working definition: ServiceOps is a technology-enabled approach to unifying IT service and IT operations management for excellence in delivery of digital business services.

Although the two teams have different charters and skillsets, IT service and IT operations are inextricable. There is no service without effective IT operations.

Continue Reading
  • There are no suggestions because the search field is empty.

Lists by Topic

see all

Posts by Topic

see all

Recent Posts